Returns & Exchanges
At WallcoveringSmart, we want you to be completely satisfied with your home transformation, which is why we offer a 30-day return policy on all unopened and undamaged wallpaper rolls. Please ensure all items are in their original packaging with the manufacturer's labels intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the specific items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Securely pack the unopened wallpaper rolls in their original shipping box or a similar sturdy container to prevent damage during transit.
- 3.Ship the Package
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized shipping carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.